FAQ

Frequently Asked Questions

The questions you may concern about rapid prototyping and manufacturing, quality and related questions.

How do you control the quality of your rapid prototype to ensure it meets my requirements?

Brightstar is ISO 9001:2015 certified. We implement an ISO-standard quality management system to ensure that each prototype undergoes rigorous quality checks. We will also work with you to develop quality standards and conduct regular reviews during the development process. We will provide a detailed quality report after the prototype is developed.

How does Brightstar ensure the quality of my parts?

Brightstar has a complete ISO quality management system, proactively handling customer quality issues from the initial communication, providing cost-effective and reasonable suggestions from design, materials, production processes, manufacturability, etc. Once your order is confirmed, we will conduct a comprehensive design for manufacturing (DFM) review to point out any issues that our engineers think may affect the quality of your parts. We are able to share inspection data with you in real time so that we can work together to solve any quality issues you may encounter during production.

Can Brightstar provide CMM reports?

We have experts and testing equipment to provide full-scale testing, and we can provide CMM reports or 3D scanning reports upon customer request.

Do you provide OQC reports? Material certificates?

Before shipment, we provide OQC reports upon request. If needed, we can provide additional documents on material certificates, inspection reports, certificates of conformity, etc.

After the rapid prototype is completed, how can I convert it into mass production? Do you provide one-stop service from prototype to production?

Our services are not limited to rapid prototyping development, we provide one-stop service from prototype manufacturing to final production, ensuring that your products can seamlessly transition from the concept stage to the market.

What is your sampling plan?

Our Statistical Sampling Plan is based on MIL-STD-105E with Zero rejects as shown in Table. 

Brightstar Statistical Sampling Plan  
Lot Size Parts Inspected
2~8 100% inspection
9~15 13
16~25 13
26~50 13
51~90 13
91~150 13
151~280 20
281~500 29
501~1200 34
1201~3200 42
3201~10000 50
10001~35000 60
35001~150000 74
150001~500000 90
>500001 102
   
Note: Zero rejects allowed.  
How long does rapid prototyping take so that I can plan my project timeline?

The time for rapid prototyping depends on the complexity of the project and the technology selected. We will provide a detailed timeline before the project starts and review it with you to ensure it meets your expectations.

If I encounter communication barriers in the project, how will you deal with it?

If you encounter communication barriers, we will intervene immediately to solve the problem through additional meetings or adjustments to communication strategies.

How is my product design protected during the development process?

We attach great importance to the protection of our customers' intellectual property rights, and all projects will sign a confidentiality agreement to ensure that your design concepts and trade secrets are protected. With a reputation for handling hundreds of thousands of unique designs over the years, Brightstar always keeps customer information confidential and implements a strict confidentiality management policy in the factory.

How can I ensure that my needs are accurately understood and implemented during rapid prototyping? and how to adapt if needs change?

We ensure that your needs are accurately understood through detailed communication and needs analysis. We will meet with you regularly to ensure that every step in the development process meets your expectations. If the needs change, we will adjust the project plan and consult with you to ensure that the changes are properly handled.

What types of design files can you handle to provide instant quotes?

For Brightstar quotes, 3D CAD files in STEP, PrO/ENGINEER (CreO), SolidWorks or STL formats are preferred.
2D CAD drawings with reference dimensions in DWG and PDF formats.
All Brightstar manufacturing processes rely on good 3D CAD solid models.

How much does a prototype cost?

How much does it cost to make a prototype, the cost of a prototype depends on various factors, including materials, processes, complexity, and quantity, and there is no uniform standard. To get an accurate cost estimate, it is recommended to contact professional prototype manufacturing service providers, who can provide detailed quotes based on your specific needs.

How to Get Started

Ready to start your precision CNC machining project? Contact us today to discuss your requirements and receive a free quote. Our team of experts is here to guide you through the entire process, from design to delivery.
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