Frequently Asked Questions
Frequently Asked Questions
We ensure that your needs are accurately understood through detailed communication and needs analysis. We will meet with you regularly to ensure that every step in the development process meets your expectations. If the needs change, we will adjust the project plan and consult with you to ensure that the changes are properly handled.
For Brightstar quotes, 3D CAD files in STEP, PrO/ENGINEER (CreO), SolidWorks or STL formats are preferred.
2D CAD drawings with reference dimensions in DWG and PDF formats.
All Brightstar manufacturing processes rely on good 3D CAD solid models.
If you encounter communication barriers, we will intervene immediately to solve the problem through additional meetings or adjustments to communication strategies.
We attach great importance to the protection of our customers' intellectual property rights, and all projects will sign a confidentiality agreement to ensure that your design concepts and trade secrets are protected. With a reputation for handling hundreds of thousands of unique designs over the years, Brightstar always keeps customer information confidential and implements a strict confidentiality management policy in the factory.
Each manufacturing process is different, depending on part size, quantity required, and finishing requirements. Quality prototype parts can be made in 3-9 days. Rapid injection molding may take 2-5 weeks to complete. More complex parts or other special features take longer. As for shipping, most shipments under 200KG are shipped by air, which may take several days from China to Europe or North America, depending on customer requirements. Shipments over 200KG can be shipped by air or sea, or wherever land transportation is available.
Our Statistical Sampling Plan is based on MIL-STD-105E with Zero rejects as shown in Table.
Brightstar Statistical Sampling Plan | |
Lot Size | Parts Inspected |
2~8 | 100% inspection |
9~15 | 13 |
16~25 | 13 |
26~50 | 13 |
51~90 | 13 |
91~150 | 13 |
151~280 | 20 |
281~500 | 29 |
501~1200 | 34 |
1201~3200 | 42 |
3201~10000 | 50 |
10001~35000 | 60 |
35001~150000 | 74 |
150001~500000 | 90 |
>500001 | 102 |
Note: Zero rejects allowed. |
We have a professional engineering team that can assist you in solving technical problems. We will also communicate with you regularly to ensure that the technical solution meets your business goals. In addition, we provide technical consulting services to help you understand the technical details and provide the best solution to realize your idea.
We are equipped with advanced DMG 5-axis machining machines from Germany. As the world's leading machine tool manufacturer, DMG MORI's five-axis gantry machining center is famous for its high precision and high stability. The DMG 5-axis CNC milling machine allows us to flexibly handle Your custom parts, whether simple or highly complex.
The materials used for vacuum die-casting include polyurethane resin polymers and engineering plastics, such as ABS, PMMA, PC, PP, PA, etc. Cast parts can range from clear, translucent to colored, and from soft rubber to hard plastic. This vacuum equipment can accommodate molds with a size of 2.0M*1.2M*1.0M. Vacuum casting can be used to closely simulate the final injection molded part or finished product and is ideal for low-volume/short-run production. For complex structures, usually one mold can only produce 12 or even 10 castings.
Brightstar is ISO 9001:2015 certified. We implement an ISO-standard quality management system to ensure that each prototype undergoes rigorous quality checks. We will also work with you to develop quality standards and conduct regular reviews during the development process. We will provide a detailed quality report after the prototype is developed.
The time for rapid prototyping depends on the complexity of the project and the technology selected. We will provide a detailed timeline before the project starts and review it with you to ensure it meets your expectations.
No given set of tolerances is suitable for all processes and materials. In any case, the final tolerance of your part will depend on many factors, including but not limited to: part size, design geometry, material, surface finish.
Hostar's general tolerances apply to ISO 2768 (medium) for machining plastics and ISO 2768 (fine) for machining metals. Typically, we can maintain CNC machining tolerances between ±0.005 inches (±0.125 mm) and ±0.002 inches (±0.01 mm), and with fine machining, the tightest tolerance can also reach +/-0.005mm